Privacy Policy

At Kakoi, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or engage with our services, we may collect the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details to process transactions. We do not store your payment details; all transactions are processed through secure third-party payment processors.
• Technical Data: Information such as IP addresses, browser type, device information, and cookies to improve your user experience.
• Order Information: Information related to your purchase, such as product selection, shipping preferences, and customer service inquiries.
• Communication Preference: Information relating to the mode of communication such as via emails, messages etc.

2. How We Use Your Information

We use the personal data we collect in the following ways:

• To process and fulfill orders, including shipping and customer support.
• To communicate with you regarding updates, promotions, or changes to our services.
• To personalize your shopping experience on Kakoi’s website.
• To improve our website’s functionality and performance through analytics and user behaviour tracking.
• To enhance user experience and customise marketing efforts.
• To comply with legal requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, log-in information, and optimize the website’s performance.

You can choose to disable cookies via your browser settings, but doing so may affect the functionality of certain parts of our website.

4. Sharing of Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: We may share information with third-party vendors who assist in operating our website and processing payments, shipping orders, or other services.
• Legal Obligations: If required by law, we may share information to comply with legal processes or protect the rights and safety of Kakoi or others.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no online transmission or storage is completely secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw your consent for data collection at any time.

To exercise these rights, please contact us at [insert contact email].

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.

8. Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at:

Kakoi Customer Service
Email: support@kakoifashion.com
Phone: +91 93190 91777